T-Mobile USA Customers: Switch To Paperless Billing

• Rob Jackson
• 15 years ago

I’m not exactly a tree hugger, but I’m all about doing the simple things to avoid polluting our environment and apparently so is T-Mobile. Keeping in mind how much paper is used by sending out snail mail bills, the company will now charge $1.50/month to customers who still receive paper bills starting September 12th. And what’s more, if you’re choosing to get detailed bills that show a list of text messages and phone calls, you’ll be shelling out $3.49 for being an ungreen machine.

At first I thought this was a great move, thinking further about how the demise of traditional newspapers might not be a bad thing afterall. But then I read a different angle on GeekSugar that also made a lot of sense:

I’m all about doing what’s best for the environment, but this imposed $1.50 charge for each account per month is a dirty way to go about it.

Just think of all of the people who don’t have access to computers — or who don’t know how to use a computer or the Internet, for that matter — and are stuck with this fee unless they opt into paperless billing through their T-Mobile accounts. In my opinion, they should reward those who pay their bills online with something like more monthly minutes, not tack on a fee for those who are helpless and don’t have a say.

Well said… I think “dirty” is going a little bit far but I definitely agree with the concept/point. Feel free to voice your opinion below… and let this serve as a friendly reminder that if you’re a T-Mobile USA customer and have easy and often access to a computer, you’ll likely want to call customer service and switch over to Paperless Billing. And now that we saved you at least $36 over your 2-year contract, feel free to send us some commission. We’ll send you a thank you note on expensive stationary… or I guess we could email you if you really want.

Your choice.