Sprint Announces Sprint Free Guarantee: Satisfaction Guaranteed Or Money-Back
We heard that Sprint would be announcing SOMETHING today, and we thought it would be regarding data plans – we were only half right. Instead of providing a new pricing structure for smartphone data, the company announced a policy for new customers that – within 30 days of an agreement – would allow them to cancel their contract and walk away with all their money back. No early termination fee, no taxes, no monthly charge, no restocking fee, no nothin’.
To be honest, this is an absolutely incredible offer. Often times, people are nervous to switch carriers because they’re not sure how the reception will hold up, if they’ll get a good signal in their house or at work, and other factors that can’t be measured in store come into play. This provides an opportunity for potential Sprint customers to try their service essentially risk-free.
How does this compare to other carriers? Glad you asked:
As you can see, other carriers also provide a 30-day or less policy but it seems as though all include fees of some kind being kept and not returned to the customer. In the Sprint plan, you even get your monthly service plan waived. That means you COULD potentially just get a month of free Sprint service, back out at the last second, and call it a day. But let’s be real here people – taking advantage of a program like this is a bad idea – it’ll prevent carriers from continuing to innovate their pricing structure, services and offerings.
I agree with Jennifer Jolly who is quoted in the Press Release:
“We want this kind of honesty and transparency. We want to know there’s no more sticker-shock or bait and switch, that when a company promises us something, their word is good. Can you imagine if we could test drive a bank, health insurance, a credit-card, or any of the other things we spend our hard earned money on every month – free for 30-days? This is a big step in the right direction for Corporate America and we savvy shoppers are the ones who will benefit the most.”
Ads promoting the new deal will start airing tomorrow and you can find details about the program at sprint.com/guarantee
[Via Press Release]