Google Won’t Back Down on Unlawful 15-Minute App Return Window in Taiwan
No one really likes Google’s 15-minute return policy for apps purchased from the Android Market, especially the Taiwanese government. You see, there exists a law in Taiwan that states any goods purchased over the internet are required to come with at least a week-long window in which to return said goods for a refund. The company has pointed to the law and demanded that Google reconsider their return policy or face a $1 million dollar fine. Considering that the amount equates to mere chump change in Google’s pockets, its no surprise that the purveyors of the Android Market have stubbornly refused to refine their return window, stating that the law has no legal bearing on app markets. They cite a buyer’s ability to instantly try out paid apps after purchase. In the mean time, Google has pulled all paid apps from the Android Market until an agreement can be reach between the two parties.
Oh, if you were wondering, Apple was hit with a similar ultimatum. Their reaction? They complied with government requests and altered their return policy in Taiwan. Here is one situation where we’d be more than happy to see Google copy the actions of their biggest rival.
[Taipei Times via AndroidPolice]