The Samsung Galaxy Z Fold 6 is priced close to the $2,000 mark. This is not a cheap phone, not by a long shot. As such, you would expect that Samsung would pay close attention to the quality of the phone. Unfortunately, it appears that isn’t the case as some users are reporting issues of the paint peeling off their Galaxy Z Fold 6 phones.
According to the reports, users are noticing how the paint is peeling off their Fold 6 smartphones in a variety of places. You might think that this could be due to poor quality control at Samsung, but the company begs to differ. Samsung has issued a statement in which they are blaming third-party chargers.
According to Samsung’s statement, the reason for the paint peeling is due to “improperly grounded third-party chargers”. They claim that this is because chargers that are not properly grounded can leak current, which in turn affects the anodization process. They also advice customers to use official Samsung chargers to avoid this issue.
Other reasons Samsung has offered include using electrical muscle stimulation massagers while using the phone. The reasoning is the same as third-party chargers, where leaking current can affect the anodization of the phone. That being said, it doesn’t sound like Samsung is willing to accept exchanges or returns due to this issue, so if it happened to you, you could be stuck with a phone with chipped paint.
Comments